Kundenbindungsmanagement (EN)

Concept

Strategic focus on long-term relationships with existing customers

Architecture

flowchart TD     A[Customer interaction] --> B[Data analysis]     B --> C[Segmentation]     C --> D[Personalization strategy]     D --> E[Communication measures]     E --> F[Customer feedback]     F --> A     G[Loyalty program] --> D     H[Service quality] --> E     I[External factors] --> A

Quelle: AI Generated