Widerrufsrecht (EN)

Concept

Consumer right to cancel contracts without reason within 14 days

Withdrawal Process

stateDiagram-v2     [*] --> Contract Conclusion     Contract Conclusion --> Withdrawal Period Start: Contract Conclusion     Withdrawal Period Start --> Withdrawal: Instruction Received     Withdrawal --> Withdrawal Review: Withdrawal Declared     Withdrawal Review --> Contract Terminated: Withdrawal On Time     Withdrawal Review --> Contract Exists: Withdrawal Late     Withdrawal Period Start --> Contract Exists: Period Expired     Contract Terminated --> [*]     Contract Exists --> [*]

In Context

  • Typically used with distance contracts, online shopping, and door-to-door sales
  • Related to: Right of return, Warranty, Consumer protection
  • Example use case: A customer buys clothing online and can return it within 14 days without giving reasons
Quelle: AI Generated